Software as a Service is one of those innovations (see my post below). It wasn’t meant to be a better way of delivering software. The SaaS movement is about a whole new information technology experience. Some other interesting insight can be read at Sam’s blog, one of the Microsoft people who are driving SaaS. I met Sam at a recent SaaS meeting, hosted by Microsoft with other executives from BeVocal, Blue Roads, Echopass, Ellie Mae, Five9, Intacct, Newsgator and OpSource. Clearly all of us, the early pioneers of the SaaS World, will help shape this new industry segment to a whole new dimension of software innovation.