Defining Social Relationship Management
by AxelS • November 18, 2009 • General, SRM • 2 Comments
Not sure if I or somebody before me coined the term but here is the definition I put together in May this year: Definition Social Relationship Management (SRM) – in a business context SRM, is the activity of building, maintaining, strengthening and broadening personal business relationships with relevant people. Typical goals for SRM is...
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